Refunds
Refund requests are assessed according to applicable consumer law and the circumstances of the purchase.
Once a coaching session has been scheduled, a specific time slot is reserved exclusively for the customer. If the customer fails to attend the scheduled session without prior notice or cancellation, the session may be considered used and completed, and DARKYMEOW Coaching reserves the right to refuse a refund for that session.
Customers who are unable to attend a scheduled session should contact DARKYMEOW Coaching as early as reasonably possible. Rescheduling requests are subject to availability.
Where a coaching service has already been fully provided, refunds may not be available except where required by applicable law.
If DARKYMEOW Coaching is unable to provide a scheduled session, the customer will be offered a reasonable alternative date or, where appropriate, a refund for the affected session.
Nothing in this Refund Policy limits or excludes any mandatory consumer rights available under applicable law.